About Us
KHM Travel Group is an independently owned subsidiary of KHM Consulting, Inc. KHM Travel Group's primary function is as a host travel agency with over 1,900 independent travel agents throughout the US and Canada. KHM Travel is accredited by IATAN and CLIA. The company is also a member of ASTA, OSSN, Vacation.com, the Brunswick Chamber of Commerce and Better Business Bureau. The company's home offices are located at 50 Pearl Rd Ste 110, Brunswick Ohio 44212-5705.
Meet our Leadership Team
 Rick Zimmerman - President & CEO
Life has a way of taking us back to our roots, and that's certainly the case with Rick. He began in the travel industry fresh out of college where he worked as a travel agent for a small mom and pop agency in Cleveland, Ohio. Rick left the travel industry to follow his brother into the residential construction industry where he spent the next twenty-five years. In early 2002 he began to dabble in travel again. One thing led to another and KHM Travel Group was founded. While not a gambler, Rick's passion is taking trips to Vegas with friends, family and agents. He is also Vegas Certified™ and assists the agent base with their "Vegas" needs!
Rick's vision for KHM Travel Group is to have the absolute best agent support, combined with the state-of-the-art training, and be known for having the highest commission payouts in the entire industry.
Today, Rick is the driving creative force behind KHM Travel Group.
 Burt Kramer - Agency Director
Travel has always been an integral part of Burt's life. By the time he was only five years old, he had visited 38 of the 50 states traveling on family vacations. He continued this tradition with his wife, Patricia and their three sons. The whole family has been bitten by the cruise bug. Burt has an extensive online marketing background and found himself gravitating to the travel industry.
Eleven years ago he got his feet wet with Travel Dynamics out of Scottsdale, Arizona and in early 2002 Burt joined Rick Zimmerman and KHM Travel Group. Over the last eight plus years Burt personally recruited over 3,000 new travel agents. He continues to oversee agent development and training.
Patricia Kramer - Commissions Manager
Patricia's attention to detail has given her the perfect edge in our accounting department specifically working with commissions. Additionally, she oversees all travel documentation. Her passion is helping people and insuring that our agents get their commission checks in a accurate and timely fashion. She is also an avid traveler and especially loves cruising on Royal Caribbean with family, friends and our agent team members. Patricia also helps out in the sales department and assists in agent support.
 Lisa Morris - Project Coordinator
Lisa’s experience literally spans the globe. She began her travel career 24 years ago as agency-based travel agent straight out of Southeastern Travel Academy in Florida, then transitioned into a corporate travel agent. Lisa also served as a travel and tourism instructor at a business college. Then, the lure of warm weather and sunny beaches drew her to Miami where she worked for Royal Caribbean Cruise Line.
Eventually Lisa took to the skies as a flight attendant, traveling to all the places across the globe to which she used to only send her clients. From New Zealand to Rio De Janiero to Paris, if you need travel guidance, Lisa’s probably been there. But by far, after so many years of traveling, her favorite place to be is back home in Ohio with her family, continuing her career with Compass Travel Academy and KHM Travel Group. |
 Cyndi Hansen - Agent Trainer
Cyndi's career in marketing began before she even finished college. At only 19, she began working in a competitive sales industry earning her trips, bonuses and awards. During this time, she finished up her marketing degree on a evening and weekend program. Over the past 20 years, she has had a career in sales, sales management, sales training, and marketing, and her most important role as "Mom".
Cyndi also worked for Dale Carnegie Training where she was a training consultant. During her time with this company, she became a public speaker, assisted in the instruction of sales training, and sold Dale Carnegie Training programs to middle and upper lever management. Most recently, Cyndi has been a mom to her three kids and resides in Medina, OH. Since she is now sending her youngest off to Kindergarten, Cyndi has decided to re-enter the work force and become part of the team with KHM Travel. She is looking forward to working with each and every one of our agents to help make their business a success.
 Renee Bridges - Travel Agent Support
Renee got her passion for travel as a child. Growing up with a father who traveled to golf, she found herself visiting countless golf courses up and down the east coast. It's here she fell in love with staying in hotels and resorts. She attended a business college and received her Associates degree in Travel & Hospitality Management. Renee started her internship at Embassy Suites in Pittsburgh and then moved to Orlando to work at Hawthorn Suites at Sea World. After marrying a chef who transferred jobs quite often, she began her travel agent career in Pittsburgh. She then moved to North Carolina to work with both leisure and corporate agencies. Renee enjoyed taking several FAM trips to Cancun, Las Vegas, and the Bahamas. After moving to Cleveland and becoming a mother of three sons is when she says, "it was a pleasure of meeting Rick and Burt and becoming a part of the KHM team!"
Ellen Wuensch - Travel Specialist
 Ellen has over thirteen years experience as both a leisure and corporate travel agent. After 9/11 she, like many travel agents, found herself without a position. She eventually took a job in the mortgage business putting her people skills to use. Ellen's passion for travel had her talking travel when she was working with her mortgage clients, even selling them vacation packages after they closed on their mortgages.
About a year ago, she got back into the business, and then was introduced to the management at KHM. Her talents and experience clearly showed that she would be an excellent fit. As an avid cruiser herself, it was only natural for her to gravitate to KHM and their growing cruise business. Ellen now heads the KHM Travel Cruise Department assisting agents with all cruise related issues.
Ashely Kramer - National Memberships Director
 Ashley has spent the last 3+ years gaining experience in sales and company representation. She is an overachiever and hard worker with idealist dreams and a big heart. While in college, she spent much of her time volunteering in the community and comes to KHM Travel with eyes open for opportunity in the travel industry. She adds excitement and passion to ideas, making KHM Travel and the services we provide even better in 2009!
Dustin Kramer - Agent Support
 KHM Travel was please to add Dustin Kramer to the growing agent support department. Dustin works with new and existing agents setting them up with supplier registrations and our agent only web site access.
His exceptional computer skills make him the perfect match for this extremely valuable role. Dustin caught the cruising fever on his first Royal Caribbean cruise in February of 2007, but claims he likes the all-inclusive resorts of the Riviera Maya.
 David Kramer - Billing Manager
When David joined KHM Travel in late 2006, he jumped in and committed to learning all the aspects of working in a host travel agency environment. It was amazing how quickly he learned all of the KHM Travel systems. His youth allowed him to bring a fresh perspective on how to approach our growing 20 & 30 something crowd of agents. His primary function today is to handle membership billings.
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 Kathy Van Tuyl - Office Assistant |
 Derek Kramer - Technology Support |
 Shannon Brickles - Accounting Assistant |
 Ryan Burdzinski - Graphic Designer
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* Not Pictured:
Carolyn Sekarek - Marketing Director
Terri Campbell - Agent Education
Pam Hassel - Agent Support
Sally Nyburg - Group Cruise Specialist
Cassandra Klesch - Membership Support
Natalie Aspery - Membership Support
Rachel Erb - Membership Support
Lisa MacGeorge - Membership Support
Amanda Clements - Executive Assistant
Michelle Bakula - Marketing Assistant
Tyler Perv - Agent Support
Kathy Molina - Retail Travel Specialist
Jeanmarie Pope - Retail Travel Specialist
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KHM Travel Group is based out of Cleveland, Ohio with agents all over the world.
More Office Photos - [ CLICK HERE ]
CONTACT INFORMATION
KHM Travel Group
50 Pearl Road Ste 110
Brunswick OH 44212-5703
http://www.KHMTravel.com
Phones:
Corporate: 1-330-460-5635
Toll Free: 1-877-220-9260
Fax: 1-877-220-9260
Operating Hours:
Help Desk Support:
Monday – Thursday 9:00AM to 8:00PM EST
Friday 9:00AM – 6:00PM EST
Saturday 9:00AM – 1:00PM EST
KHM Travel Group
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