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Archive for the Category "Travel Agent Training"

A Travel Agent’s Guide to Selling River Cruises

Written by: on March 27, 2015

Selling River Cruises

This week, we’ve highlighted the advantages of European river cruises and how they differ from ocean cruises. We have also looked at Avalon Waterways’ innovative fleet of ships and the special interest packages they offer. But what do travel agents need to know about selling river cruises? The tips below will help you inform and sell… Read the full article…

Europe’s Top Special Interest River Cruises

Written by: on March 26, 2015

Avalon Special Interest

Cruising through Europe, there’s so much history, scenery and culture to absorb. Avalon’s special interest cruises give passengers the opportunity to focus their attention on the aspect of travel that they are most passionate about. If you are interested in learning more about the cuisine of France, or about the most important WWI sights, then check… Read the full article…

River Cruises & Ocean Cruises: A Comparison

Written by: on March 25, 2015


If you’ve never experienced river cruising, you may be wondering how it differs from the Royal Caribbean cruise you took last year. Of course, both vacations involve spending a major portion of your time on a moving vessel. However, river cruises are completely different from ocean cruises in several key ways. To help you decide… Read the full article…

Avalon Offers the Best Views & Biggest Rooms for River Cruisers

Written by: on March 24, 2015

River Cruise Week Avalon

Imagine waking to scenes of lush hillsides dotted with quaint villages and castle ruins — all from the comfort of your suite. After breakfast, you enjoy an expertly guided tour of one of Europe’s most extraordinary Gothic churches. In the afternoon, you might spend a few hours sampling vintages from one of the region’s best-known… Read the full article…

KHM Travel Hosts Our Largest Travel Agent Boot Camp

Written by: on March 19, 2015

KHM Travel Boot Camp

This Friday and Saturday, KHM Travel Group will host its largest-ever new agent Boot Camp training session at our corporate office in Brunswick, Ohio. Thirty-one travel agents from around the country will gather for two days of hands-on, comprehensive live instruction from KHM Travel staff and several of our preferred suppliers. KHM Travel offers Boot Camps… Read the full article…

3 Reasons More People Are Booking Cruises with Travel Agents

Written by: on March 16, 2015

Reasons to Book Cruises with a travel agent

According to Tripology.com, more than 85% of all cruises are booked by travel agents. Many former advocates of self-booking websites are even turning to the pros. Why? These are just a few of the reasons why more cruisers are relying on cruise specialists to plan their perfect vacation at sea. 1. They Know the Cruise… Read the full article…

What You Need to Know About Selling Adventure Travel

Written by: on March 11, 2015

Adventure Travel Hiker

Adventure travel is one of the fastest-growing segments of the travel industry, with 4 out of 10 travelers embarking on some type of adventure during their vacation. This includes everything from extreme mountain climbing to less intense activities like safaris. For travel agents, the potential rewards of specializing in adventure travel are substantial: according to… Read the full article…

The Benefits of Working with a Destination Management Company

Written by: on March 06, 2015


If you’re new to the travel business, you may not be familiar with Destination Management Companies (DMCs) and their role in the industry. DMCs are largely responsible for taking care of your clients once they arrive in their destination: they provide transfers, coordinate accommodations, offer activities and themed events, and much more. Tour Operators and… Read the full article…

An Inside Look at Royal Caribbean’s Espresso Training

Written by: on March 05, 2015

Royal Caribbean Cruise

Last month, we shared Royal Caribbean’s announcement that its new Espresso booking system would be launching in March. Travel agents around the country are preparing for the March 29th launch date with online and live training sessions. One of our agents, Robbin Hunter of Blu Diamond Travel, was featured in an article by Travel Agent… Read the full article…

Recapping an Unforgettable FAM Trip in Jamaica

Written by: on February 26, 2015


Last week, a group of 196 KHM Travel Group Agents and staff traveled to Jamaica for our largest-ever FAM trip. While FAM (familiarization) trips are a great escape from the routine of a home-based travel agent, they are also packed with site inspections, training sessions and other opportunities for our agents to learn more about… Read the full article…