Initial Education

Getting Started

While our compensation plan is unparalleled, our service is at an even higher level. We have a fully committed support team to help you achieve your goals. KHM Travel Group is there to give you assistance every step of the way.

Our Training team gives you the tools you need to get your business up and running and keeps you up-to-date with ongoing training. Agent Support can answer questions, provide suggestions and make recommendations when you are in need of support. The Supplier Relations team guides you through the process of establishing relationships with suppliers and provides agency-only specials for your clients, as well as booking contests and incentives for you.

Beginning your training is as simple as logging into your Travel Agent Portal and clicking on the “Getting Started” tab. Our Agent Portal has everything you need to put you on the path to success. Once logged in, you will find a wealth of information that has been categorized for you in easy-to-navigate topics such as Education, Marketing, Operations and more.

KHM Staff : Pam

Travel Agent Training Guide

To help you through your initial training, we have put together a comprehensive Travel Agent Training Guide. This guide includes the basic information you need to begin your travel agent career, including Preferred Supplier information, sales techniques, marketing information, instructions on how to handle client situations and much more. All new agents receive a copy of the guide in their New Agent Kit.

Extensive Video Library

To complement and enhance the written trainings, we provide you with a series of webinar recordings and “how to” videos. These videos include valuable supplier information to get you fully immersed in their products and services. The trainings also provide suggestions to help you promote and grow your new travel business.


Once you successfully complete our New Agent Program and pass the final assessment, you will receive a Certificate of Completion from our Training team to proudly display in your new home office.

New Agent Boot Camp

We understand that some people like a hands-on approach to training and that is why we have created our New Agent Boot Camps. Boot Camp is our live training program that gives you the personal attention and tools to kickstart your business. These two-day events are held several times a year at the Corporate Office and are limited to 40 agents for a more intimate learning experience.

KHM Travel Group has found that agents who attend Boot Camp within their first 6 months start see faster results and higher earning potential.

Boot Camp is an opportunity that you do not want to miss if you are serious about your travel business. During each Boot Camp you receive answers from various KHM Travel Group team members and even the special Preferred Suppliers who are in attendance.

Class Topics include:

  • Introduction to Travel Segments
  • Creating a Marketing Plan
  • Marketing Essentials
  • The Sales Process
  • Social Media
  • Hands-On Booking Sessions
  • Understanding Compliance
  • Preferred Supplier Live Presentations

These two days are packed with great information. They also provide you the opportunity to meet other independent travel agents who are new to KHM Travel Group or the travel business altogether. We want you to leave Boot Camp with the knowledge to get you excited about your business, and get you prepared to start booking your clients’ dream vacations.

Here is what some of the recent participants had to say about KHM Travel’s Boot Camp:

“Boot Camp was a great way to meet other new agents, understand the amazing support system KHM Travel Group has in place, and get a good marketing and business plan started for my travel agency. One of the best meetings a new agent can attend.”

-Leah P., November 2014

“Whether you’ve been in the business for a day or 30 years, it broadens your horizons and keeps you informed on our ever-changing travel industry and the support we have from KHM Travel Group! Keep your mind open and you will go far, very far!”

–Susan L., August 2014

“The new training team is “ON FIRE.” There are structured lectures for knowledge and a lot of time for spontaneous personal testimonials from staff and attending agents. Plenty of time to put your pencil down and just listen to the excitement. Ideas are freely passed back and forth for food for thought.”

-Gary H., February 2014

“Go, the experience extends a feeling of camaraderie. There are others exploring the path you’ve embarked upon. You are not alone. It is comforting to know KHM Travel Group’s support is comprised of “real” people who care. You will see that KHM Travel Group’s facilities are an exceptionally productive, friendly environment.”

–Mary P., November 2014