
Our 2023 Conference Theme: Expanding Horizons
Expanding Horizons means meeting new people, tasting new flavors, and learning more about the world around us. As the theme for the 2023 Crystal Conference, it also speaks to the ability of travel professionals to help others have experiences that exceed all their expectations.
Travel isn’t just about the destination; it’s also about the people that cross your path. Discover how you can expand your own horizons and your business beyond what you’ve imagined!


Schedule for Crystal Conference
Events are subject to change.
Day 1 • Sunday, February 26 • Fort Lauderdale, Florida
Recommended Attire: Smart Casual
Date | Event | Time | Location |
---|---|---|---|
2/26 – Sun | Embarkation | 11:00 AM – 3:00 PM | Fort Lauderdale |
2/26 – Sun | Photo Op with Vicki Freed and Rick Zimmerman | 12:00 PM – 2:00 PM | Dazzles Deck 8 |
2/26 – Sun | Optional: “You Belong” Open House (hosted by DE&I Team) | 1:30 PM – 2:30 PM | Dazzles (upstairs) Deck 9 |
2/26 – Sun | Welcome Aboard Crystal | 4:00 PM – 5:00 PM | Studio B Deck 4 |
Day 2 • Monday, February 27 • Nassau, Bahamas
Recommended Attire: AM: Smart Casual (and comfortable walking shoes) PM: Formal/Smart Casual
Date | Event | Time | Location |
---|---|---|---|
2/27 – Mon | Supplier Scavenger Hunt | 8:00 AM – 11:00 AM | Around the ship |
2/27 – Mon | Crystal Awards Show | 1:30 PM – 4:00 PM **Doors open at 1:15 PM** | Studio B Deck 4 |
2/27 – Mon | Award Cocktail Reception | 4:00 PM – 5:00 PM | Solarium Deck 15 |
Day 3 • Tuesday, February 28 • Sea Day
Recommended Attire: Smart Casual
Date | Event | Time | Location |
---|---|---|---|
2/28 – Tues | Optional: Morning Reflection with Rick | 7:15 AM – 7:45 AM | Solarium Deck 15 |
2/28 – Tues | Welcome | 8:00 AM – 8:05 AM | Studio B Deck 4 |
2/28 – Tues | Supplier Presentations | 8:08 AM – 11:00 AM | Studio B Deck 4 |
2/28 – Tues | Royal Caribbean Session | 2:00 PM – 3:00 PM | Radiance & Brilliance Conference Room 3 & 4 Deck 3 |
2/28 – Tues | Optional: Building an Inclusive Toolkit Workshop (Hosted by DE&I Team) | 4:00 PM – 5:00 PM | Conference Center Deck 3 |
Day 4 • Wednesday, March 1 • Falmouth, Jamaica
Recommended Attire: Casual (comfortable walking shoes for excursions)
Date | Event | Time | Location |
---|---|---|---|
3/1 – Wed | Optional: Morning Reflection with Rick | 7:15 AM – 7:45 AM | Solarium Deck 15 |
3/1 – Wed | Free day | ||
3/1 – Wed | Supplier Sponsored Excursions by ALGV, CCL, & AAV | Review your documents for specific times. YOU MUST PRINT YOUR VOUCHER & BRING IT FOR THE EXCURSIONS | Meet Chantelle, Brigett & Geoff at the Dock for assistance. |
Day 5 • Thursday, March 2 • Labadee, Haiti
Recommended Attire: CRYSTAL T-SHIRT DAY! Casual (comfortable walking shoes)
Date | Event | Time | Location |
---|---|---|---|
3/2 – Thurs | Optional: Morning Reflection with Rick | 7:15 AM – 7:45 AM | Solarium Deck 15 |
3/2 – Thurs | Group Photo WEAR YOUR T-SHIRT! | 8:30 AM – 10:00 AM | AquaTheater DECK 6 |
3/2 – Thurs | Free day | ||
Day 6 • Friday, March 3 • Sea Day
Recommended Attire: AM: Smart Casual PM: Formal/Smart Casual
Date | Event | Time | Location |
---|---|---|---|
3/3 – Fri | Optional: Morning Reflection with Rick | 7:15 AM – 7:45 AM | Solarium Deck 15 |
3/3 – Fri | Welcome | 8:00 AM – 8:05 AM | Studio B Deck 4 |
3/3 – Fri | Supplier Presentations | 8:10 AM – 10:50 AM | Studio B Deck 4 |
3/3 – Fri | Closing | 10:50 AM – 11:00 AM | Studio B Deck 4 |
3/3 – Fri | Optional: “You Belong” Agent-to-Agent Panel | 1:00 PM – 2:00 PM | Conference Center Deck 3 |
3/3 – Fri | Farewell Cocktail Party | 4:00 PM – 5:00 PM | Solarium Deck 15 |
Who’s Here


Regional Coordinator Team







Groups Team




























Scavenger Hunt Codes
Miss a code or having connectivity issues? Don’t worry! We have all of the codes and links HERE.
Make sure you click on each link – some have special Crystal Exclusive Promotions!!!
