5 Ways myTravelCRM Helps KHM Travel Agents Succeed

Written by: Sydney M Crago on October 15, 2018

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One of the most powerful tools you have access to as a KHM Travel Agent is myTravelCRM. This Client Relationship Manager allows agents to keep their travel business organized and running smoothly. As our Commissions Manager, Hannah, mentions in our Exclusive Agent Benefits series, it is “like an address book and a personal assistant” in one. The following key benefits to using myTravelCRM will save you time and take a lot of guesswork out of your routine tasks as a travel business owner. It can even provide you with information to improve your sales strategies!

1. Keep Your Clients and Client Leads Organized

With myTravelCRM you can create a list of clients and potential clients so you have a record of whom you have worked with or talked to about planning their trip. The CRM gives our agents the ability to work from anywhere with an internet connection, which makes accessing important information easy and convenient!

2. Track Your Commissions

Every business owner wants to able to know when they will see their income. Agents record their bookings in the CRM, which allows the KHM Travel Group Commissions Team to match the earned commission with the correct agent. Agents can also record their commission and use the built-in features to see when to expect commission payments for travel they have booked.

3. Send Email Campaigns

Communicating with your clients is crucial to making sure they are satisfied with their experience and that they return to you when it’s time to book their next trip. With myTravelCRM, you have the power to schedule and send emails to your clients. Everything from reminding them to check passport expiration dates to sending receipts for payments can be sent through the CRM. It even keeps a record of when emails were sent, so you can avoid searching through your emails to see whether a client should have received something or not.

4. Assign Yourself Tasks

Keep the to-do lists and sticky notes from piling up on your desk with the My Tasks feature in myTravelCRM. You can assign yourself things to complete, like checking on dates for a clients’ trips or emailing a supplier about a group cruise question, and give them each a due date. Every time you log in, myTravelCRM shows you the list of things you need to complete so that you never have to worry about forgetting something or falling behind.

5. Reporting

Building a strategy for growing your business can be a challenge without looking at your numbers in a big-picture way. With reporting tools, you can track patterns in your sales, commissions, and travel suppliers. For instance, these reports can tell you which suppliers you book the most with in a year. This information is crucial to understanding what has worked for you, and how you can move forward to achieve your goals.


Access to myTravelCRM is just one of the benefits of partnering with KHM Travel Group. If you have more questions about becoming an agent with KHM Travel Group, you can fill out the form to the right or give us a call at 1-888-611-1220.