Gratitude and Learning at The Mark Travel Corporation Summit

Written by: Sydney M Crago on October 18, 2018

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Sun, Sand, Summit! Each year The Mark Travel Corporation hosts the Summit, an industry event for agents to network with industry executives, suppliers, and one another while enjoying the resort life in Cancun, Mexico. This year’s event was attended by several KHM Travel Group team members including our Midwest Regional Coordinator, Bryan as well as Chantelle Nye from our Agent Development team and Jennifer Henneman from our Agent Support team.

Hundreds of travel agents from around the country attend The Summit each year to see the riveting keynote speakers, to see what’s new with suppliers, and to take advantage of the wide variety of sessions offered. Some sessions focused on strategies for building strong client relationships. Others discussed the best way to use the technology and the resources agents can use to grow their businesses and stay organized. There were also opportunities for agents to attend supplier specific educational sessions, including popular suppliers like AMResorts and Walt Disney Parks and Resorts.

Bill LaMacchia Jr, the Chief Operating Officer and Executive Vice President of The Mark Travel Corporation hosted several of these educational sessions. Chantelle noted that LaMacchia spoke about the merge of Apple Vacations and The Mark Travel Corporation into Apple Leisure Group (ALG). She said the message he conveyed was that “this is like a marriage bringing two families together and everything is going to be alright!”

On top of these incredible offerings, agents had the chance to fully experience the Moon Palace Cancun Conference Center and the accommodations of The Grand at Moon Palace. Chantelle said, “The size of the resort was surprising; it was beautiful and opulent, but extremely large! I was impressed. It seemed to flow with such a large group of people.” It was also a convenient starting point to be able to visit other resorts in the area for site inspections.

Jennifer had this to say about these evening experiences, “We had a lot of fun at the final party at the Hard Rock Resort as well as an evening at the Breathless Resorts. Both evenings were so wonderful and truly gave us a great sample of what the resorts offer for our clients!”

For our team members and agents, one of the most important takeaways was an appreciation for The Mark Travel Corporation’s core values and gratitude in particular. As one of KHM Travel Group’s core values, gratitude plays a key role in the way we interact and treat our agents, our fellow team members, and our clients. The Mark Travel Corporation also emphasized on starting each day with gratitude and carrying it through the day.

Jennifer noted, “it was amazing to see many of the same core values that The Mark Travel Corporation emphasizes that KHM Travel Group values as well.”  Our agents and team members are so grateful they were able to attend the Summit, learn more about what they can offer their clients, and make lasting connections with their fellow travel professionals!


Are you interested in joining the KHM Travel Group family? We are committed to providing our agents with the resources, tools, and education they need to start and run a successful travel business. To learn more, you can fill out the form to the right or give us a call at 1.888.611.1220.