Ongoing Training

Online Travel Agent Courses, Webinars & More!

The training we provide doesn’t stop after you get your business up and running. In fact, that’s just the beginning of the training we offer to our agents! Every week, we host webinars by our top suppliers. These interactive, online travel agent courses cover a variety a topics including the newest supplier product and itinerary updates, detailed instructions on how to use their booking engines and websites, proven sales techniques, marketing suggestions and more! These informative trainings give you the opportunity to learn more about our suppliers and ask the Business Development Managers questions about the products you sell.

In addition to the webinars presented by our suppliers, our training professionals also offer special webinars. Among these trainings is our popular “Agency Builder” webinar. Whether you need guidance about increasing your prospect list, marketing your agency effectively or choosing which area of specialization is best for you, our “Agency Builder” will help.

“I would like to start by saying thank you so much for all your help and knowledge from the Agency Builder Webinar. I really did gain a lot of information and now know what the next steps are for me to gain some clients. Thanks again for sharing all your knowledge with us.” – Frances Chavez, CA / Break Away Travel

Mentoring Program

KHM Travel Group has developed a program for our agents who may need additional assistance in building and marketing their travel agency. With our mentoring program, you have the ability to schedule a phone meeting with one of our experienced travel agents and Agent Support Representatives. They can share with you their personal experiences of what works…and what doesn’t work. They will work with you in putting together your own personal plan for success, help you determine your area of specialty, choosing suppliers, developing activity and review which marketing options will work best for you.

“I just had a mentoring with amazing Cyndi, she took her time to share much valuable information with me, going out of her way to give me her personal experiences with various type of clients. I feel lucky to have found such dedicated and passionate mentor and KHM Travel Group. Thank you for putting a great team together.” – Ravi Kharbanda, CA / The RK Travel

Optional Live Training Events

Attending one of our multi-day jam-packed, live training conferences around the country is one of the most affordable ways to build your travel knowledge and give your business a great start in the industry.

Comprehensive Training, Customized for You!
We bring together some of the industry’s leading suppliers to provide the best product and sales trainings exclusively for KHM Travel Group Agents. Plus, members of the KHM Travel Group Staff present special marketing workshops and social media trainings that will help you learn even more.

Fun Networking Opportunities
You can meet and form relationships with members of the KHM Travel Group Staff, other KHM Travel Group Agents and Business Development Managers from several of our preferred suppliers. There’s plenty of time to socialize, ask questions and share feedback about your business.

What’s Included in Your Registration?

  • Multiple days of supplier, marketing and sales trainings
  • All training materials
  • Most meals and snacks
  • Prize giveaways

“Wow, just got home from a KHM Travel Group training session. It was 2 days of travel immersion, lots of great information. Getting to know the folks behind the company was great too, confirming that we are in good hands.” – Pat Robeck, OH / Robeck’s Travel

FAM Trips

KHM Travel Group knows that experiencing a travel product like a cruise or a visiting a destination is the best way to sell it to your clients. That’s why we put together exciting trips called “FAM Trips” which is short for familiarization trips. These are generally very low cost trips offered in partnership with one of our preferred suppliers. FAM Trips are “working trips” designed to allow you to experience the resorts and destinations, giving you the education and confidence to return home excited and ready to make new bookings. But they are also about having fun and networking with other travel agents just like you!

“Over the past year, in addition to several personal vacations, I have had the opportunity to take part in two KHM Travel Group sponsored FAMs. In addition to the knowledge I gained from the suppliers, these trips were excellent opportunities to network and interact with some of the staff from KHM Travel Group and my fellow agents.” – Wil Rook, VA / Global Vacations Unlimited

Compass Travel Academy

Compass Travel Academy is a program within KHM Travel Group that is an option for our travel agents who desire more than the initial training that we provide to be one of our home-based agents. Compass Travel Academy is a comprehensive educational program designed to expand your knowledge of the world around you, as it relates to travel, as well as a more in-depth look at how the travel industry works. It combines a unique variety of textbook, workbook and online learning. It also includes custom-designed Compass Points exercises, which replicate real-world travel agent tasks.

Upon completion of the program, you will be prepared to take the Travel Agent Proficiency (TAP) test. This test is a prerequisite to those who seek the higher certifications in the travel industry, the Certified Travel Associate (CTA) or Certified Travel Counselor.

“I enrolled in Compass Academy in March or April. Is it worth it? I certainly believe it is worth every penny! The more you know, the better chances of having a successful business. As always, education is your investment in YOU. If you are serious about being a travel agent, then I don’t see how you cannot afford to take this course. You will be challenged every step of the way. Knowledge is power.” – Arlene Pelz, IN / A & D Travel

“The training at KHM Travel Group was awesome…they had the best presenters, very informative, well worth the money, I would do this over and over again, and especially made some really great friends.” – Denise Marois, MA / Serendipity Travel Agency

Next: The KHM Travel Pro Plan™ Program