Preferred Supplier Spotlight: The Mark Travel Corporation

Written by: Amanda Bailey on March 01, 2016

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June 2, 2017 Update: KHM Travel Group’s new representatives from The Mark Corporation are Jennifer Greenfield and Cheryl Hudak.

In the past year, the KHM Travel blog has mark_travel_logofeatured more than a dozen of our unique, hard-working travel agents. While our business revolves around the needs and wants of our travel agents, there is another group of people that we really couldn’t live without. They are our Preferred Supplier Partners!

Since our featured travel agent posts have been so successful, we’ve decided to showcase the supplier representatives we work with closely to ensure our travel agents have the best opportunities (and commission!) in the business.

This month we are celebrating Mark Travel Madness, so it is only appropriate that our first KHM Travel Group Supplier Spotlight feature the lovely ladies we work with from The Mark Travel Corporation.

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Lisa Tinnerman is Mark Travel’s Regional Director for HOST Accounts in the East Region. She got her start in the industry right after college, as an inside salesperson for Alamo Rent A Car.

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Charla Francis will celebrate 17 years with TMTC on July 29th, 2016!

Charla Francis, our Business Development Manager Associate, also has an extensive background in the travel biz and with The Mark Travel Corporation. Almost seventeen years ago, she began working as an airport representative for Funjet’s charter flights out of Dallas/Fort Worth airport. For 11 years, she managed Funjet’s staff and ground handlers for multiple airports in Texas.

After a brief stint in sales, she worked in the group department for four years, and is now back on the sales team!

Mark Travel is a leading tour operator in the leisure travel industry, and it includes the flagship brand Funjet Vacations, Blue Sky Tours, Southwest Vacations and United Vacations. Stay tuned for more on what defines each brand as Mark Travel Madness moves forward.

Like KHM Travel Group, The Mark Travel Corporation is a family-owned business and has been for 42 years under owner Bill LaMacchia. Our strong partnership with Mark Travel is a result of shared values and common interests – namely, the success of travel agents!

“Bill does not have to answer to shareholders or any other business partner or investor, which allows him to put travel agents first,” says Charla.

For both Charla and Lisa, job satisfaction means helping others grow their businesses. One of the main keys to selling The Mark Travel Family of Brands is understanding what each brand offers and finding what works for a specific travel client.

“Ask lots of questions to your clients to understand the experience they are looking for,” says Lisa. “Our family of brands has something for everyone.”

According to Charla, one way that KHM Travel shows its commitment to its agents is by maintaining relationships with exemplary suppliers like Mark Travel. “Work with a host that does business with reputable tour operators and puts the agent first,” she says. “KHM has many options for training on the vendors that they offer as preferred and includes the higher commission.”

“Working with KHM Travel Group is like working with family,” adds Lisa. “Both being family businesses, we have a true partnership with the success of the agent and the client’s vacation experience being the most important.”

Lisa Tinnerman and her daughter on top of the Haleakala Crater at sunrise in Maui.

Lisa Tinnerman and her daughter on top of the Haleakala Crater at sunrise in Maui.

Lisa and Charla help us provide agents with the products, training and tools agents need to create memorable trips. They also understand that each agent – and each client – is unique, which is why Mark Travel’s diverse lineup of products and services really shines.

“One of our core values at Mark Travel is to be unique. Be sure to focus on what unique experience, service, product you can provide that keeps your client coming back and sending you referrals,” Lisa says. “Focus on what is within your control and do it better than anyone else!”

Thank you to Lisa and Charla for taking the time to share their insights with us! Look for more on The Mark Travel Corporation here on the KHM Travel blog throughout Mark Travel Madness, and get more information on this promotion in the Portal.

Want to work with travel industry’s leading suppliers, and earn top commissions as a travel agent? KHM Travel provides our home-based travel agents with the connections and tools they need to succeed!

Learn more about getting started by requesting our free information packet. Just fill out the form on the right side of the screen or call 1-888-611-1220 to request it.