Why Use a Travel Agent

Written by: Michelle on May 17, 2019

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Why use a travel agent, when you can go online and book your trip? Simply put, travel agents are the driving force behind connecting clients with their best vacation experiences possible. While online travel websites may seem like an easy option at first, trying to plan and book a trip online is often frustrating, confusing, and dissatisfying. These websites also lack personalized service and expert opinions. This is where a travel agent can help.

Expert Guidance

The travel industry is complicated but travel agents have the knowledge and resources to navigate it. From understanding the pros and cons of the various resort brands to reading a cruise ship deck plan with ease, travel agents have specialized information at their fingertips. Their firsthand experience helps them to match you with the best location and accommodations for their trip. Wen you use a travel agent, they’ve got you covered for everything from which activities to do to the most affordable way to get there.


Travel agents understand that budget is important to almost everyone. That’s why they are dedicated to helping you plan the best value possible. For example, they can advise you on which activities and excursions most closely fit your vacation goals so that you get the most from your budget. Many travelers don’t realize this, but travel agents share this professional guidance at no extra cost.

Personalized Service

Travel agents want you to be happy and satisfied with their travel options. If you need assistance, travel agents are just a phone call or email away. Agents’ devotion of time and effort makes certain that travelers receive immediate attention when they need it.

Customer Advocate

One of the main reasons to use at travel agent is that they act as a safety net for their clients. In the rare case that something on a trip doesn’t go as planned, travel agents are there to resolve the problem so that you can relax and enjoy. Travel agents work for their clients, not the travel supplier. Their main concern is always the traveler’s unique needs.

Time Savings

Travel agents know exactly where to go to get the information they need, and they can find reputable travel options with just a few clicks or a phone call. Planning a vacation with an agent saves you time by having them handle the travel arrangements.

Unbiased Information

A travel agent’s number one goal is to make their clients happy and provide excellent service. You can be assured that your agent wants you to have the best vacation possible. When you book travel through an agent, they are working for you and will do their best to act as an honest and knowledgeable resource for your questions and concerns.

KHM Travel Group is a host travel agency dedicated to supporting its independent travel agents across the country. We are always ready to respond when travelers are wondering why to use a travel agent! To learn more about becoming a travel agent, fill out the form to the right or give us a call at 1-888-611-1220.

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