Successful marketing is a blend of creativity, consistency, and making connections. From your logo to your emails and the content you share on social media, promoting your brand is essential for marketing your business!
If you love being a travel agent, but don’t enjoy the pressure of finding clients, you need a host agency that can help you make marketing work for you. KHM Travel Group’s exclusive marketing resources put the content, knowledge, and time-savings tips into your hands so you can promote your business with confidence. And best of all, behind all the resources is a creative marketing team of professionals that create these tools, templates, and education just for our agents.
Meet the marketing team behind KHM Travel Group’s Travel Weekly Magellan Award-winning video content, coaching, and more!
Amy Smith
Marketing and Supplier Relations Administrative Assistant
Team member since September 2016
- Favorite KHM Travel Group Event: Destination Success
- Tip for Our Travel Agents: You can’t sell everything to everyone. Choose something that you are passionate about and become an expert. Let your genuine passion and personal travel experiences shine through to your clients.
- Best Part of Your Job: Meeting and getting to know suppliers and agents in person at events
- Favorite Resource We Offer: Our coaching program delivers personalized, one-on-one guidance, strategically focused on the specific area in which you require the most significant support.
- Window or Aisle Seat? Aisle
- Bucket List Destination: New Zealand
Annie Yu
Marketing Design and Content Specialist
Team member since August 2022
- Favorite KHM Travel Group Event: FAM Trips
- Best Part of Your Job: I absolutely love getting to know our agents. Hearing their stories and seeing their passion for travel is a huge inspiration for me to always do my best in supporting them and whatever way I can.
- Essential Item in Your Carry-On: My camera! And also a refillable water bottle
- Countries Visited: 22 – Canada, Mexico, Colombia, Italy, Switzerland, Germany, Iceland, Denmark, Norway, Sweden, Czech Republic, Hungary, Portugal, Netherlands, Japan, South Korea, China, Vietnam, Australia, New Zealand, Jamaica, Dominican Republic…for now!
- Window or Aisle Seat? Aisle
- Bucket List Destination: Antarctica!
Ashley Newton
Digital Marketing Manager
Team member since June 2017
- Favorite KHM Travel Group Event: Seminars at Sea
- Favorite Resource We Offer: Our educational events is my favorite resource we offer travel agents. In my time at KHM Travel, I have seen how much love and effort we put into events and getting to meet the agents in person is always a wonderful experience.
- Essential Item in Your Carry-On: A battery pack so I can get as much photo and video of my travels as possible! And hand sanitizer.
- Countries Visited: 10 – Ireland, England, France, Italy, Canada, Mexico, Jamaica, The Bahamas, Haiti, Honduras
- Window or Aisle Seat? Aisle
- Bucket List Destination: Everywhere!
Lisa Leone
Director of Marketing
Team member since June 2012
- Favorite KHM Travel Group Event: Crystal Conference
- Tip for Our Travel Agents: Nurture your client and prospective client relationships to build trust and loyalty.
- Best Part of Your Job: Getting to work with an amazing group of people who love what they do and are passionate about the industry and supporting our travel agents.
- Essential Item in Your Carry-On: My Kindle
- Window or Aisle Seat? Aisle
- Bucket List Destination: Greece
Michelle Bakula
Communications & PR Manager
Team member since February 2010
- Favorite KHM Travel Group Event: Boot Camp 1.0
- Tip for Our Travel Agents: Prioritize all the education opportunities you have with KHM Travel Group, especially our Learning Management System and webinars
- Favorite Resource We Offer: Our Latest Waves monthly email newsletter and all the other email templates in myTravelCRM™
- Best Part of Your Job: Seeing the excitement from agents when we open registration for a big event like Crystal and watching them support one another in our Agent Only Group
- Window or Aisle Seat? Aisle
- Bucket List Destination: Amalfi Coast, Italy
Sam Ramsay
Lead Production & Design Specialist
Team member since May 2019
- Favorite KHM Travel Group Event: Destination Success
- Tip for Our Travel Agents: Explore the Marketing Hub in MyTravelAgentPortal. There are so many resources and graphics there to help get you started in your business. Especially the Social Media Graphics Library and Canva resources under the Social Media Marketing tab.
- Favorite Resource We Offer: KHM Today. While the live shows are going away at the end of November 2025, the information shared throughout the 208 episodes is invaluable. You will learn a lot and have fun with team members, suppliers, and industry experts.
- Best Part of Your Job: Getting to use my creativity to help agents in their business
- Window or Aisle Seat? Window
- Bucket List Destination: Anywhere in Africa to go on a Safari
Sami Najjar
Digital Marketing Specialist
Team member since October 2022
- Favorite KHM Travel Group Event: Seminars at Sea
- Tip for Our Travel Agents: Have fun with your marketing and be authentic.
- Best Part of Your Job: Getting to experience the world, having fun with our team members on every project we take on, and making TikToks
- Essential Item in Your Carry-On: My laptop
- Window or Aisle Seat? Window
- Bucket List Destination: Dubai, Bali, and Europe
Sara Rawlings
Marketing Production Manager
Team member since August 2016
- Favorite KHM Travel Group Event: Seminars at Sea
- Tip for Our Travel Agents: Always check MyTravelAgentPortal for updates! There’s so much content in there that is constantly being updated!
- Best Part of Your Job: Seeing the success of the agents. Especially if this is their first time in the travel industry – watching them grow and develop is always a joy.
- Favorite Resource We Offer: ROAM Magazine
- Window or Aisle Seat? Window
- Bucket List Destination: Too many places! Tunisia, Morocco, Maldives, South Korea, Spain, Iceland
Stephanie Nye
Copywriter
Team member since August 2019
- Favorite KHM Travel Group Event: Boot Camp 2.0
- Tip for Travel Agents: When it comes to marketing your travel business, it’s not one-size-fits-all. Experiment to see what resonates with your clients, and through your content and interactions, always be authentic and strive to build rapport that grows into lasting relationships.
- Favorite Resource We Offer: I think Boot Camp 1.0 and 2.0 pack a big punch! Meeting the KHM team, befriending other travel agents, and learning so much in a short period of time helps agents lay a strong, supportive foundation for their businesses.
- Best Part of Your Job: I love talking with travel agents during coaching calls. I enjoy this connection, and helping agents take steps to grow their businesses is very rewarding.
- Window or Aisle Seat? Aisle
- Bucket List Destination: Tahiti and the Society Islands (with Paul Gauguin)
Our in-house marketing team is just one of the many departments here to empower you as you navigate your agent journey. With unlimited support, online and in-person education, and weekly high commission payouts, we’ve helped thousands of travel agents reach success.
Join KHM Travel Group and discover how you can take your travel business to the next level. Take the first step by calling our team at 888-611-1220. We can’t wait to welcome you to our travel agent community!
