Agents + Suppliers = Destination Success
What’s the recipe for success? If you asked ten travel agents, you’d receive ten different answers in return. For some, it’s expertise. Others may say time management and firsthand experience. While the 90+ attendees at Destination Success each have their own path to success, what’s shared by all is their passion for travel. Our 4-day […]
EDGE 2022: Evolving and Discovering a Path Forward
By: Carolyn Sekerak, Director of Marketing Strategy and Community Engagement Travel Leaders Network, KHM Travel Group’s consortia, hosted its 4th annual EDGE Conference at the beautiful Gaylord Rockies Resort & Convention Center in Aurora, Colorado from June 12-15. For KHM Travel Group agents and team members in attendance, the event kicked off with a round-circle […]
Supporting LGBTQ+ Travelers All Year
By: Carolyn Sekerak, Director of Marketing Strategy and Community Engagement As a small business owner, you have an incredible influence your clients, your community, and even other small business owners. You also have the power to show acceptance, educate your clients, and advocate for others. As we celebrate LGBTQ+ Pride Month in June, here are […]
Choosing a Travel Specialty
When it comes to vacation options, travel advisors receive a variety of requests, from cruises to resorts, from Florida to France. Additionally, there are many reasons why people travel – for honeymoons, family reunions, business, or other milestone events. It is possible to cater to all types of clients, destinations, and requests. However, developing a specialization […]
Building a Travel Agent Toolbox at Boot Camp
Developing your skills, making new friends, and investing in yourself – those are hallmarks of KHM Travel Group’s popular Boot Camp events. After months of planning and a refreshed schedule, our Boot Camp made a successful return to its in-person format in late February. Keep reading to see what this new class of Boot Camp […]
Introducing Carolyn Orf as Education Manager
Travel agent education has always been a core component for KHM Travel Group. The latest way we’re building upon our agent engagement efforts is the appointment of Carolyn Orf to Education Manager. In this new role, Carolyn will lead the content development for our online Learning Management System. She’ll also oversee all material for our […]
Travel Agent Tips: 25 Cruise Terms to Know
At KHM Travel Group, we’re always up for some friendly competition. Add a travel spin to it and we’re ready to dive in. In our latest Travel Agent Tips video, our Vice President of Agent Engagement Bill Coyle and Group Development Specialist Kevin Kelly take on the challenge of defining cruise terms. The world of […]
8 Social Media Mistakes to Avoid
According to Entrepreneur magazine, nearly 97% of Fortune 500 companies use social media. But you don’t have to be a big business to capitalize on the advantages of social media marketing. Platforms like Facebook, Instagram, Twitter, and LinkedIn are great for helping small business owners connect with current and potential clients. The challenge is to […]
Active Listening to Qualify a Client
Learning to effectively qualify a client is one of the most important skills a travel agent can hone. It goes beyond simply asking, “Where do you want to go?” and ventures into a series of questions to help you learn how to best serve clients while planning their vacations. Clients (and potential clients) turn to a travel […]
How to Sell Romance Travel: Destination Weddings, Honeymoons, and More
Written by Ashley Newton, KHM Travel Group’s Lead Video Content Specialist “Whenever love is involved, you can find romance,” says Marie Smith. As the manager of our Group Department, Marie knows about the opportunities for travel agents looking to sell romance travel. When thinking of romance travel, destination weddings and honeymoons are most likely what […]