KHM Travel Group Gets Back in the World Through “FAM Forward” Events

Written by: Michelle on July 02, 2021

FAM Forward Grand Palladium FAM
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As travel restrictions are relaxed, KHM Travel Group is leading the industry by helping agents return to the heart of what they love through exclusive familiarization (FAM) trips. Kicking off in May and running through September, our multiple FAM Forward events allow agents to learn about the new protocols that clients can expect when visiting resorts in Mexico and the Caribbean.

Blue Diamond FAM Trip
KHM Travel Group Agents received superstar treatment during a visit to Planet Hollywood Adult Scene Cancun during the Blue Diamond FAM.

Participating suppliers so far include Playa Hotels & Resorts, Blue Diamond Resorts, Palladium Hotel Group, and Karisma Hotels & Resorts. Each FAM entails supplier trainings, exclusive site inspections, amazing dining experiences, and plenty of time to get to know other KHM Travel Agents and team members.

Grand Palladium FAM Trip
In between site visits and pool time, our Grand Palladium Puerto Vallarta FAM included training from AMSTAR and Palladium Group.

Understanding the New COVID-19 Protocols

FAM trips are always insightful for agents to gain valuable information for clients, but especially during the pandemic. Being able to experience firsthand the impacts of maximum capacity updates, social distancing and mask protocols, and the process of COVID-19 testing has proved to be essential to attendees. These trips also provide a great way for agents to connect with old friends and meet new ones after a long year of only virtual gatherings!

Check out our Flickr for more FAM photos!

Karisma FAM Trip
Our Karisma FAM ended with a group photo at the Palafitos-Overwater Bungalows at the beautiful El Dorado Maroma resort.

Preparing for FAM Forward

To get agents ready for FAM Forward and other trips this summer, KHM Travel Group’s live, weekly show – KHM Today – shared tips for making the most of your FAM before, during, and even after the trip during a variety of segments. Topics like going live while in destination, capturing site visits, and closing the sale helped agents learn the best marketing techniques to incorporate into their experience. To register for upcoming KHM Today shows, visit

After a missed year of travel, we’re excited to continue to explore the newest resorts and can’t wait to see where our future FAMs will take us!

Contact our Membership Team at 888.611.1220 for more information about becoming a travel advisor with KHM Travel Group and the fun learning and travel opportunities that await!

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