There’s a spirit of adventure that ties together those of us fortunate to work in the travel industry. We are driven to help others experience the world, and we want the same for ourselves.
Tara Schreiner, our Sr. Manager, Strategic Accounts for Holland America Line, often says, “You don’t find travel; travel finds you.”
The urge to globe-trot found Tara after she received her MBA. Ten years ago, she made it a goal to see all the Seven Wonders of the World, a quest which led her to pursue a career in travel. She first worked at a tour operator that specialized in motorcycles tours all over the world.
From there, she worked at another tour operator plus a different cruise line before finding her home at Holland America Line.
Tara recently stepped in to the role of our agents’ point of contact with Holland America, and was already able to establish relationships with our agents and staff during our 2018 Crystal Conference and Awards.
“KHM Travel Group is an organization with so much heart!” says Tara. “Their leadership cares about each and every team member, travel agent and client. I find each member of the KHM Family to be authentic, passionate and driven. The agents are also focused, engaged and always looking to get to the next level in their business.”
She adds that the value of working a host agency offers lies in the support network agents can build with staff and their peers. Our Preferred Suppliers are also an important source of knowledge and resources.
For agents who want to grow their sales with Holland America, Tara urges them to qualify clients by asking as many questions as possible to ensure they match the client to the right cruise line and ship. By visiting goHAL.com, agents can attend Holland America Line’s academy and take the available specialist courses in Alaska, Panama Canal, the Mediterranean and Grand World Voyages.
Of course, there’s no substitute for real-life experience.
“Experiencing the product for themselves is also key, and travel agent appreciation fares can also be found at GoHAL.com,” Tara says.
Holland America is featuring a few exciting itineraries in 2018, including their new EXC In-Depth Voyages on the ms Maasdam through the South Pacific, 10-16 night sailings out of Asia, and their award-winning Alaska Land+Sea Journeys.
Current KHM Travel Agents can learn more about our partnership with Holland America Line in their Portal here.
Want to work with the travel industry’s leading suppliers, and earn commissions as a travel agent? KHM Travel provides our home-based travel agents with the connections, education and resources they need to succeed.
Learn more about our host travel agency and starting your travel career by downloading our free Travel Agent Information Guide. Just fill out the form on the right side of the screen or call 1-888-611-1220 to access it.