First Look at Icon of the Seas
The countdown is on for the debut of Royal Caribbean’s new Icon of the SeasSM. An icon in every sense of the word, this innovative new ship is unlike anything we’ve seen on the seas. KHM Travel Group’s President and CEO Rick Zimmerman was invited to be one of first to see this revolutionary ship […]
Around the World in 4 Days
Not many travel agents can say they traveled around the world this summer. But those who made it to this year’s Destination Success can! Thanks to the expertise and diversity of our suppliers, we were able to learn about the world’s best vacation experiences in just four days. Kicking off the week of learning, VP […]
A Summer of Giving Back at KHM Travel Group
Through the efforts of KHM Cares, KHM Travel Group organized two summer activities to collect donations for Northeast Ohio families. The first drive was in support of Feeding Medina County. Assigning each Executive Team member with one of the most-needed items, team members brought in donations for this fun competition. Our winner was President and CEO […]
How to Charge Fees as a Travel Agent
If you’re new to the travel industry, one of the most frequently asked questions involves how travel agents get paid. Travel agents earn commission (that’s paid by the supplier) after the client has traveled. So how can you still earn money even when your clients aren’t visiting beautiful destinations? Charging fees can provide a steady […]
The Office Visit: KHM Travel Group
Our Corporate Office in Ohio is always busy with team members working hard to support our agents. But it’s especially exciting any time our Education Manager and host of KHM Today, Carolyn Orf, comes to visit! Follow along with Carolyn on one of her visits as she checks in on our team. As she makes […]
Empowering Agents at Boot Camp 2.0
We couldn’t think of a better way to spend Global Travel Advisor Day than learning and having fun with our agents! Our May Boot Camp 2.0 event was held on May 2-5 in Cleveland, Ohio. For this year’s event we wanted to bring back what our attendees loved in 2022 with added hands-on interaction. Thank […]
KHM Travel Group Strengthens Support for Group Travel
Enhancements have been made to better integrate and increase KHM Travel Group’s support of agents in selling group travel. With these new changes, team members with group expertise will be fully incorporated into our agent support functions. What makes a group booking? A group booking can vary depending on the group type. Land groups contract […]
April is Autism Acceptance Month
Autism Awareness Month has been celebrated each April since 1970. Recently, the shift to Autism Acceptance Month better clarifies the care and inclusion that comes along with embracing the autism community. As a travel agent, part of your job is to not only accept your clients, but also understand their needs when helping coordinate their […]
Spring Boot Camp 1.0 Agents Bring the Energy
Each Boot Camp class has its own personality. Every agent has a unique story, background, and motivation for being there. Our March 2023 class of Spring Boot Camp 1.0 graduates brought a high level of excitement and great questions about their businesses. Browse a few of our favorite photos from the week at our office […]
Congratulations 2022 Crystal Award Winners
KHM Travel Group’s annual Crystal Awards recognize and celebrate our travel agents in a variety of categories. These winners were announced on Monday, February 26 during our Crystal Awards Ceremony on the beautiful Harmony of the Seas. The theme of this year’s Crystal Conference is Expanding Horizons. It speaks to the ability of travel professionals to help others […]
