The Benefits of Working with a Destination Management Company

If you’re new to the travel business, you may not be familiar with Destination Management Companies (DMCs) and their role in the industry. DMCs are largely responsible for taking care of your clients once they arrive in their destination: they provide transfers, coordinate accommodations, offer activities and themed events, and much more. Tour Operators and […]

An Inside Look at Royal Caribbean’s Espresso Training

Last month, we shared Royal Caribbean’s announcement that its new Espresso booking system would be launching in March. Travel agents around the country are preparing for the March 29th launch date with online and live training sessions. One of our agents, Robbin Hunter of Blu Diamond Travel, was featured in an article by Travel Agent Central covering […]

The 5 Elements of Effective Logos

Your logo is a crucial part of your travel agency’s image. While your logo doesn’t necessarily need to describe what your business does, it should reflect your business’s philosophy. Apple’s logo, for instance, embodies the sleek, simple and user-friendly traits of their products. If your logo is overly complicated, or not distinct enough, you risk […]

6 Signs You Should Become a Travel Agent

Have you ever considered starting your own travel agency — but you weren’t sure if it was right for you? If some or all of these six traits describe you, then chances are, you will be a successful independent travel agent! 1. You Love to Travel This one is simple. Are you a frequent flyer? Do […]

KHM Travel Agent Spotlight: Sarah Moretz

Sarah Moretz, this month’s featured independent travel agent in our Pinnacle Agent Spotlight, has built her career by following her passions. In 2007, she got married and moved away from a job she loved. She was unsure about her next step, but she had always been an avid traveler. Her family and friends often sought […]

Travel Agents Will Save Time & Money With Royal Caribbean’s New Espresso System

Royal Caribbean has announced their new reservation system for travel agents, Espresso, will launch in March of this year. Espresso is slated to create a more efficient, intuitive booking experience for agents. Espresso is especially helpful for cash-strapped independent travel agents because it’s free to use. Espresso will replace the CruiseMatch system currently in place […]

KHM Travel Agent Spotlight: Karen Beasley

Whether you’re considering a career in travel, or you’re a current agent looking for a bit of guidance, you’ve probably wondered, “what does it take to be a successful travel agent?” The Agent Spotlight series is designed to answer this question through surveys of the experiences of KHM Travel’s top-performing agents. They’ve been in your […]

Vacationers are Tired of Do-It-Yourself Booking Websites

Gail Rosenblum, a writer for Minneapolis’s Star Tribune recently gushed about a trip she took to Costa Rica last summer with her family. As a “self-professed travel snob,” she had long been a believer in DIY bookings. With the happiness of four teenagers on the line, she took a friend’s advice and contacted a travel […]

FAM’s Over…Now What

For professional travel agents, FAM trips are useful tools to boost your product knowledge. But what you do AFTER the trip is vital to making the most of your FAM experience. The first step is to organize all of the materials you brought home. You probably collected business cards from resort staff members or tour […]