Featured Agent: Alana Dober

Alana Dober signs off her emails with, “the best compliment you can give as a referral.” Knowing that her clients see her value and want to share that value with their friends and family is not only rewarding but also helps her continue to grow her business. In 2019, Alana’s service and dedication to her […]

Setting Goals for Your Business in 2020

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As the end of the year approaches, there’s so many things to do that it can all be overwhelming. For many travel agents, the end of the year is not only filled with holiday celebrations, but also with preparations for the busy season just around the corner. Though life can be a bit hectic this […]

How to Stay on Top of Your Inbox as a Travel Agent

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Many travel agents’ most important communications are via email: quote requests, booking confirmations, itineraries, reservation changes, and KHM Travel Group news. The number of emails agents sift through can be overwhelming when combined with emails from suppliers, marketing emails, receipts, and spam. Luckily, email providers offer a variety of settings and tools you can use […]

5 Ways to Prepare for Busy Season

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With summer vacation over, the kids back in school, and winter on its way, many travel agents find that their number of client inquiries slow in the last few months of the year. But that means that busy season is just around the corner, and now is the best time for agents to prepare! When […]

Travel Agent Tips: How to Run Your Business

Travel Agent Tips

Becoming a travel agent is an exciting opportunity for people looking to use their passion for travel to help others experience the world. But how exactly do you run a travel business? That’s where we come in. For today’s travel agents, host agencies are one of the most accessible ways to get your business up […]

Know Your Group: Affinity vs Speculative Groups

Groupe De Randonneurs

Chances are that if you have visited sites like the Grand Canyon, the Eiffel Tower, or Disney World, you’ve seen large groups of travelers vacationing together. Sometimes they are school groups all wearing the same t-shirt; other times they appear to have no connection other than all being on the same trip. Because group trips […]

An Intro to Travel Agent Email Marketing

Email Inbox Marketing

Email marketing is one of the best ways for travel agents to connect with their clients. Emails help keep agents at the top of their clients’ minds and can inspire them to start planning their next getaway. The planning calendar is designed to help agents start planning what to send and when! These are guidelines […]

KHM Travel Group’s Regions and Regional Coordinators

Team Up Apple Leisure Group

As a host travel agency, we know the power and confidence that comes when travel agents can connect and support one another. Though working from home provides many benefits, having another professional to share thoughts with helps agents to find the best solution for their clients. With our regions and their respective Regional Coordinators, our […]

What is the IATAN Card?

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The travel industry is full of acronyms and insider vocabulary that can be confusing. IATAN Card is one example of a term that can play an important role in your travel business but is sometimes unclear. For starters, IATAN stands for International Airlines Travel Agent Network. This is a department within IATA and has been […]