KHM Travel Agent Spotlight: Glenda Ruiz

Many people spend their entire career searching for a job that is both financially and personally fulfilling. They want to find something they love; something that doesn’t really feel like work. After working long hours at IBM as at IT specialist, KHM Travel Agent Glenda Ruiz decided that if she was going to be working […]
KHM Travel Agent Spotlight: Marj Lindner

Marj Lindner completed her initial travel agent training in 2001, and within a month the travel industry was changed forever when the World Trade Center fell. Nearly all travel came to a standstill. For a new travel agent, this was a major hurdle, to say the least. But Marj continued to pursue her passion for […]
KHM Travel Agent Spotlight: Nancy Gould

For many new agents, the idea of learning about and planning travel is exhilarating, but the idea of actually selling travel is intimidating. But it doesn’t have to be. This month’s featured Pinnacle travel agent, Nancy Gould, has learned that marketing her travel business doesn’t have to be expensive or time-consuming. All it takes is […]
5 Things to Consider When Learning How to Start a Travel Agency

1. Getting Started If you’re looking into how to start a travel agency, there is a lot to consider. To get started you’ll want to make sure that you know what it takes to start a business in your area. Know the Laws: No matter which type of business you choose to start, you will […]
KHM Travel Group’s Rookie of the Year: Susan Fithian

With 29 years as a travel agent under her belt, it might not seem appropriate to call Susan Fithian a rookie. But after being employed at a brick-and-mortar agency for more than two decades, she was encouraged by her husband, Tad, to go out on her own. She joined KHM Travel Group as an independent travel […]
KHM Travel Agent Spotlight: Laurence Pinckney

There are many ways to gauge your success as a travel agent. It might be making a specific number of bookings, or hitting a sales goal. Or it could be increasing your client base by a certain amount. Our featured Pinnacle Elite Agent, Laurence Pinckney of Zenbiz Travel, has reached a level of success and […]
What Works on Facebook for Travel Agents

According to Passport Online, a provider of social media solutions and content, there are prime times for travel agents to post content on Facebook. These five times got the highest engagement scores, which were determined based on Likes, Comments and Shares: Monday at 4 p.m. Friday at 8 a.m. Saturday at 6 p.m. Monday at […]
KHM Travel How-To Video Series: How to Find Networking Groups

Networking is key to promoting your travel agency in your community, but it can be difficult to know where to start. In this three minute How-To Video, we reveal how home-based travel agents can find networking groups in their communities, and suggest several popular networking groups for travel agents. Finding the right networking groups for […]
KHM Travel Agent Spotlight: Crystal Walker

A new year is the perfect time for reinvention. For refocusing, and making adjustments. It’s similar to the start of an athlete’s season, in which goals are set, skills are sharpened, and infinite possibilities await. That makes Crystal Walker, a retired track sprinter, the perfect feature for our first Pinnacle Agent Spotlight of 2016. Starting […]
KHM Travel How-To Video Series: How to Change Common Perceptions of Travel Agents

In this How-To video, we tackle some of the most popular misconceptions about travel agents. What does it actually mean to be a travel professional, and why should people consult an agent, rather than book travel online? Watch this short video to see how travel professionals can answer these questions, and help their clients understand […]