We recently welcomed our largest group of new agents to Boot Camp 1.0 with both in-person and online attendees!
KHM Travel Group provided 83 new travel advisors with a wealth of knowledge and motivation at Boot Camp 1.0. Attendees walked away with confidence in their sales skills and a network of fellow travel advisors to keep in touch with.
KHM Travel Group understands the essential role that education plays as a travel agent builds their business. Along with comprehensive online courses, we host four Boot Camp 1.0 events in Northeast Ohio throughout the year. New in 2024, the event was available to watch via livestream technology for those not able to attend in person.
Boot Camp 1.0 sessions included: Marketing Your “FAMcation,” Qualifying Your Client to Cruise, The All-Inclusive Market, Introduction to Groups, A Journey Through Europe, and more.
Because some lessons work better with practice, we developed hands-on activities. Agents worked in pairs and small groups to research cruise and land scenarios.
Instructors from our Education Team walked agents through using the essential features of the company’s robust CRM, myTravelCRM. Each new agent receives access to this tool when they enroll. myTravelCRM is where agents enter their bookings for payment, track commissions, and manage all their client data. In addition to the basics, sessions demonstrated how agents can send digital authorizations and email campaigns to clients through myTravelCRM.
“Nothing makes my team and I happier than seeing agents engaged in their learning. At Boot Camp, we witnessed agents become more confident in their understanding of the industry, their clients, and the way KHM Travel Group works with them to help them achieve success, no matter how they define it.”
Carolyn Orf, KHM Travel Group’s Education Manager
KHM Travel Group’s supplier and industry partners also contributed their expertise. Their presentations were geared specifically for someone new to the industry or their brand. Charles Sylvia, ECC joined Carolyn for a sit-down interview where he explained the value of travel advisors in cruising. Charles is a Boot Camp 1.0 regular–attending every one!
“When we talk about the cruise industry, we’re talking about travel advisors. 72% of all cruises are booked through travel advisors worldwide so you are absolutely our most important, most critical, and most valuable distribution channel.”
Charles Sylvia, ECC, CLIA’s Vice President of Industry and Trade Relations
View photos from Boot Camp 1.0 on KHM Travel Group’s Flickr.
For more information about becoming a travel agent, browse our website or give our team a call at 888-611-1220.