KHM Travel Group prides itself on offering the best educational events for travel agents. We are always looking to create content to help agents at all levels gain the knowledge and confidence they need.
The main educational events we host in Northeast Ohio are Boot Camp 1.0, Boot Camp 2.0, Destination Success, and The Luxury Symposium. We often get questions from agents like, “Which event is best for my business right now?” and “What can I expect from this event?”
If you are considering one of our educational events in Ohio, this quick guide will help you determine which is right for you, depending on your current business needs and goals.
Boot Camp 1.0
How often do we offer it?
Three times per year at our Corporate Office in Brunswick, Ohio
How many days is the event?
Boot Camp 1.0 is typically four days, beginning on Tuesday and going through Friday afternoon. New in 2025, we’re offering a special 3-day weekend Boot Camp 1.0 for those who can’t attend events during the week due to other work or family commitments. This jam-packed weekend begins on Friday morning and ends on Sunday afternoon.
Who is it designed for?
This event is ideal for new travel agents–whether they are new to travel or just new to KHM Travel Group. It’s also the perfect way for those who have been working part-time to get the immersive education they need to transition to full-time agents.
What does the event include?
Included in the cost are several days of business-centric education with our staff of industry veterans. It also includes a workbook, professional headshot, free shuttle service from the host hotel, and all meals, snacks, and refreshments while at our office.
What is the education focus?
Boot Camp 1.0’s focus is giving agents everything they need to establish a solid foundation for their business. We cover a lot of ground, including developing a business mindset, choosing suppliers, working in myTravelCRM, an intro to marketing, closing a sale, and compliance.
What will attendees walk away with?
Our goal is for attendees to gain the right tools, practical knowledge, and confidence. Prior to leaving, our Education team discusses the next steps, including what agents should do when they get home. On top of that, we hope agents leave feeling more connected to the KHM Travel Group community, including our staff and fellow attendees. For many Boot Campers, this event is the first time they get to meet other agents face-to-face!
Boot Camp 2.0
How often do we offer it?
Twice per year at our Corporate Office in Brunswick, Ohio
How many days is the event?
Four days, beginning on Tuesday and going through Friday afternoon
Who is it designed for?
Boot Camp 2.0 is ideal for more experienced agents, who are looking to gain or enhance their mindset as a business owner. Because of the topics covered, agents must be at the Basecamp level ($5,000 in paid and traveled commissions in a calendar year) or higher to attend.
What does the event include?
Included in the cost of Boot Camp 2.0 are interactive sessions and lively discussions about best practices. It also includes a workbook, free shuttle service from the host hotel, an evening social event, and all meals, snacks, and refreshments while at our office.
What is the education focus?
Boot Camp 2.0 dives into more advanced topics in the areas of business planning, finances, marketing, and workflow strategies. Attendees share ideas, challenges, and solutions.
What will attendees walk away with?
Attendees leave with a better understanding of their business, along with many new techniques to try. For a busy travel agent, working smart and managing your time is key to maintaining a good work/life balance. This event gives many agents a new perspective about their business.
Destination Success
How often do we offer it?
Once a year in the summer – in 2025, our event is at Hotel Cleveland in the heart of downtown Cleveland, Ohio.
How many days is the event?
Four days, beginning with optional sessions on Monday and going through Thursday
Who is it designed for?
All KHM Travel Group Agents are welcome at Destination Success! The event is appropriate for both new and experienced agents looking to continue their education and improve their network of connections.
What does the event include?
Agents receive multiple days of skill-building sessions in a schedule that they can customize. We also bring in speakers from our suppliers to share their wealth of knowledge in helping agents sell their products. Sometimes, they even bring a few surprises (like fantastic prizes) with them! Continue the education over lunch during the Lunch & Learns too.
What is the education focus?
Destination Success is one of the best opportunities our agents have to learn about a variety of suppliers. The chance to meet face-to-face and network with a variety of suppliers and other agents is also invaluable. Topics from KHM Travel Group agents and staff cover travel events, networking, myTravelCRM, social media videos, building an online presence, incorporating an assistant, group space, and more!
What will attendees walk away with?
We want attendees to walk away armed with the latest and greatest resources, tools, and travel knowledge. This means having an understanding of how to sell supplier brands, and more importantly how to sell the most important brand – yourself!
The Luxury Symposium
How often do we offer it?
Once a year in the fall – in 2025, our event will be at Hotel Cleveland.
How many days is the event?
Three days, beginning on Monday and going through Wednesday
Who is it designed for?
This educational event is ideal for established agents looking to enter the luxury travel market, but is open to all KHM Travel Group Agents.
What does the event include?
This event includes supplier sessions, a keynote address, professional headshot, cocktail reception, agent roundtables, and lunch on all three days.
What is the education focus?
A stellar lineup of luxury suppliers share how they define luxury and what sets them apart. Speakers also provide tips on how to understand the mindset of luxury clients. There are also engaging group discussions about a wide range of topics that impact the modern travel agent.
What will attendees walk away with?
After this event, attendees will understand the essence of luxury, know how to attract an affluent clientele, and have gained confidence at presenting premier luxury brands to their existing clients.
In addition to our events in Ohio, we also host our annual Crystal Conference, On The Concourse, and gatherings at industry events around the country.
We hope to welcome you to one of our educational events soon!
Call 888-611-1220 to learn more about our events or complete our membership request form.
