Sparked by a passion to do something different, KHM Travel Group has grown to become one of the most innovative host travel agencies in the nation. Our team works daily to support the 5,000+ independent home-based travel agents who are following their dreams of selling travel. In an industry driven by automation and sales, KHM Travel Group stands out as a leader in personal travel agent development, making it one of the best choices for someone looking for fun education opportunities, high commission, and unlimited support.
Our success lies in the development of our team members and independent travel agents. We strive to share our knowledge and passion to help independent travel agents excel in the operation of their businesses. Each team member is empowered and valued to provide exceptional quality and service to each other, our travel agents, supplier partners, community members, and guests. We are committed to expressing our gratitude, helping others achieve their goals, and extending our family-based atmosphere to all.
Rick started as a travel agent in Cleveland, Ohio, right after college. After 25 years in residential construction, he returned to his passion for travel in 2005. With his entrepreneurial spirit, he founded KHM Travel Group, which continues to thrive under his leadership, driven by innovation and commitment to Core Values.
Geoff’s dedication to boosting KHM Travel Group’s sales has significantly increased production with key Preferred Suppliers like ALG Vacations, Delta Vacations, and Carnival Cruise Line. When he joined KHM Travel Group in 2011, Geoff brought extensive industry experience, having served as a Business Development Manager at Royal Caribbean International and Carnival Cruise Line.
Karen brings a diverse background in regulatory, corporate, and employment law to KHM Travel Group. She earned a bachelor’s degree in paralegal studies from Myers University in Cleveland, Ohio, and gained business experience with several Northeast Ohio companies. Since joining KHM in 2010, her role has expanded to meet the company’s growing needs, ensuring compliance with industry and regulatory laws.
Anita Pagliasso joined KHM Travel Group in early 2020. After starting her home-based agency in 1992, she quickly became a mentor and renowned industry speaker as founder of Ticket To Travel. Anita also serves as President of the Professional Association of Travel Hosts (PATH), American Society of Travel Advisors Board Director-at-Large (ASTA), Cruise Line Industry Association STARBoard and Trade Relations Co-Chair (CLIA), and Vice President California Coalition of Travel Organizations (CCTO).
With over 30 years in the travel industry, Bill Coyle has led his own agency, served on multiple advisory boards, and advocated nationally with ASTA. As KHM Travel Group’s first Limelight Award recipient for going above and beyond, he oversees the Agency Program, Pinnacle & Basecamp Programs, and the Advisory Board. Bill brings passion to his role and continues to book travel for his longtime clients.
The 70+ team members that make up KHM Travel Group’s Corporate staff come from a wide variety of backgrounds and experiences. This means we can support our agents in all areas of running their businesses including education, commissions, marketing, groups, sales, technology, and compliance.
Here are just a few of the travel partners that have recently recognized KHM Travel Group:
Great customer service is treating all people with respect, compassion, and empathy while listening well to their needs, from the first interaction through the entire experience. At KHM Travel Group, we live our Core Values, and as a result, consistently put the customer’s needs at the forefront of every interaction.
We will affirm the priceless value of people, in that we will always treat others with respect, honor and dignity.
We will wisely utilize our resources for the benefit of our company, team members, independent agents, and community.
We will abide by faithfulness to our family, team members, the company, independent agents and community, all while working to foster a balance between work and home life.
We will strive to exceed the expectations of our internal and external customers, delivering an outstanding experience with every interaction.
We will speak and act from a position of honesty to honor confidentiality and build trust, thereby avoiding gossip and negative behavior.
We will value the power of combined efforts, where all team members are pulling together toward a common goal.
We will work hard to achieve success and help others flourish, both economically and personally.
We will generously invest our time, talents, and resources in others.
We will always handle ourselves according to our core values including during times of difference of opinions, obstacles, and conflicts. Organization, follow-through, and follow-up shall be valued.
We will present ourselves in a professional, sincere, and honest way, and encourage others to do the same.
We will promote positive interactions and recognition to encourage a caring and enjoyable environment.
We will acknowledge and support the people that we are tied to as a global community.
We will approach every day from a position of gratitude, being thankful for the opportunities that each new day provides in our professional and personal lives.
Learn about the benefits of becoming a home-based travel agent before starting your exciting new career in travel.
New to the travel industry? We’re excited for you to get started and dive into the world of travel. Click the button below to fill out your membership request form to allow us to better understand your background and expectations for starting your business.
Already have experience in the travel industry? We’re excited for you to join the KHM Travel Group family! Click the button below to fill out your membership request form so we can learn about your past experience, sales, and travel agency needs.
50 Pearl Road Ste 300
Brunswick OH 44212-2888
Memberships Department:
Phone: 1-888-611-1220
Fax: 330-273-4581
Hours:
Monday – Wednesday – 9:00 am to 9:00 pm ET
Thursday & Friday – 9:00 am to 5:00 pm ET
Copyright © 2024 KHM Consulting Inc. All Rights Reserved. KHM Travel Group® is a registered trademark of KHM Consulting Inc. California Seller of Travel Registration # 2089491-50. Registration as a seller of travel in California does not constitute the state’s approval. Agent is not a participant in the Travel Consumer Restitution Fund. Florida Seller of Travel Registration # ST37113. Hawaii Seller of Travel License # TAR 7231. Washington Seller of Travel UBI # 602 775122.