Education Overview

Our Travel Agent Education Program

One of the biggest benefits of our program is our travel agent training. In order to book travel and gain new clients you have to be knowledgeable and confident about what you are selling. That’s why we take pride in making sure our agents are fully trained and comfortable with booking travel, whether it’s a simple hotel reservation or a large group of 10+ cabins on a cruise.

Our start-up training program covers all the travel agent basics and also offers tips about owning a travel agency. After you have completed your New Agent training, you can move on to more advanced topics and take advantage of our ongoing training opportunities.

The best part about our travel agent training is that you can complete it online, at your own pace! Our “on demand” travel education program allows you to learn at your convenience, so you don’t have to take time away from your productive days. Our experts have created interactive web-based lessons and videos to provide you with the knowledge and skills you need to succeed in the exciting world of travel!

Once You Get Started

After you enroll, allow us 24-48 hours (or until the end of the next business day, if it’s a weekend) to get your account set up so you can access:

  • Your Travel Agent Portal
  • Your myTravelCRM for managing contacts and bookings
  • Your Personalized TravSearch® Private Label Website
  • Our Weekly e-Newsletter, Agent Access Weekly, plus other news and updates

How You’ll Get Educated

Your Travel Agent Portal is essentially your online office – and your online classroom! Here’s where you’ll learn the basics of selling travel, marketing your agency and how to book with our Preferred Suppliers.

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Our start-up education program includes a structured, week-by-week breakdown of topics and exercises to guide you through your first few weeks as a travel agent. During this time, you’ll also receive Supplier Registration Emails with logins to multiple suppliers, and our support team will also be available to answer any questions.

After that, you’ll be able to test what you’ve learned during our Final Assessment! You are allowed to access all of the resources available to you online and in your Portal to complete the Assessment. The test consists of questions on agency information, policies, supplier information, resources, marketing strategies, IATAN information, and more.

After you’ve mastered the basics, you can continue your education with more advanced webinars, FAM trips, live educational events, and more!