It’s no secret that travel agents are always learning. New resorts open, and new ships set sail. Airline policies are always changing, and new destinations are always trending. With the continued advancement of the travel industry and the revised procedures that come with traveling safely, it’s never been more important for travel agents to stay informed and educated.
We whole-heartedly believe in the value of in-person education at live events, like Boot Camp for the connections and relationships that they build. In today’s digital age, we also recognize that taking the time and resources to travel (especially right now) is not an option for every agent. Paired with the need to ensure our agents and team members stay safe and healthy, we knew it was time to launch our online educational series: Virtual EDU.
What is Virtual EDU?
Virtual EDU is a new, robust educational series created in-house by the KHM Travel Group team. It’s an exclusive educational opportunity for KHM Travel Agents looking to expand their knowledge, whether they’re just beginning their travel agent journey or have already reached our top agent level.
Our goal was to design an educational series that would meet our agents where they are, provide them with flexibility, and give them the most up to date and timely information possible.
“We created Virtual EDU to help agents master the skills they need to succeed in the world of travel today, as they navigate the changes in our industry, and for years to come.”
Bill Coyle, Director of Education and Programs
How is Virtual EDU set up?
Each week, Virtual EDU will focus on one area of running a travel business. Some topics include qualifying clients in light of new policies and travel restrictions and using myTravelCRM to stay organized. Each week’s lesson is covered through recorded video presentations, allowing agents to read and view content. This means that agents can fit it into their busy schedules when it is convenient for them. We also host a weekly Q&A Happy Hour via Zoom for agents to chat with one another, with our team members, and with special guests, like travel suppliers.
Each week for the 12-week course, we will continue to release new materials. But that doesn’t mean the other lessons go away! We understand that some weeks are busier than others. So agents have access to all of the past presentations to review and take notes on.
How can I join?
We launched the first week of topics on July 14, and we are gearing up for more weeks of learning and engagement. If you currently a KHM Travel Agent, you can still register for Virtual EDU through July 31. More information on enrolling in Virtual EDU is available in the Agent Portal.
We are so proud of the teamwork and positive attitude of our team in creating Virtual EDU. From the concept and writing to the design and implementation, they have worked hard to build this new learning opportunity. Thank you to everyone who has dedicated their time and energy to making this exciting new series. We can’t wait to hear what our agents have to say!
KHM Travel Group is a leading host travel agency dedicated to supporting our network of travel agents across the U.S. through education and resources. To find out more about becoming a travel agent with us, fill out the form to the right. Or give our team a call at 1-888-611-1220.