Even after 25+ years in the industry, our Apple Vacations Regional Sales Manager, Tina Tiano, is still fueled by her passion for travel.
She started her career by seeking out an internship with a travel agency in Akron, Ohio. After quickly learning the ropes there, she worked her way up to Leisure Manager at the agency in just three years. She joined the Apple Vacations family shortly after that.
Working with KHM Travel Agents on a regular basis, she maintains an understanding of what today’s travel agents want and need.
“The folks at KHM help keep me looking at the industry from a fresh and innovative perspective,” says Tina. “It takes me back to my roots of learning this industry and is a constant reminder of why I got into this business in the first place.”
In fact, helping others succeed is the most rewarding part of her job, and she points to education as a key factor in a travel agent’s success.
It’s one of the main reasons she appreciates what host agencies like KHM Travel Group do.
“I’ve never seen a host put as much focus on training as KHM,” Tina says. “They give you all the tools to succeed. The rest is up to you.”
In terms of selling the Apple Vacations brand, she recommends taking a client-oriented approach. Listen to your client, and rely on Apple’s wide range of products to find the product that is the best fit for them.
For Tina, her job is all about passing along that passion for travel to agents, who in turn can foster that same enthusiasm in their clients.
“Despite the challenges we face today, this is an amazing industry. We have the privilege of making someone’s dreams a reality – never lose sight of that,” Tina says.
Thank you to Tina for sharing a little bit about herself and her experience in the travel industry!
KHM Travel Agents can learn more about our partnership with Apple Vacations in their Portal.
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