KHM Travel Group is honored to announce our 2024 Crystal Award Winners. These annual awards are based on each agent’s commissionable sales that traveled in 2024. In addition to production-based awards, we are also proud to recognize agents, team members, and supplier partners who excel in demonstrating KHM Travel Group’s Core Values and our commitment to diversity, equity, and inclusion.
Earning a Crystal Award is KHM Travel Group’s greatest marker of success. These prestigious achievements are the result of hours of dedication, a passion for crafting unforgettable trips, and an enduring commitment to helping travelers experience the world. They reflect not only the best sales, but also each agent’s talent of understanding clients’ needs and delivering exceptional service.
Our 2024 Crystal Awards took place on KHM Travel Group’s 20th anniversary on March 3, 2025 in Orlando, Florida. To watch the full award show, visit KHMCrystal.com.
KHM Travel Group Awards
Agent of the Year
Emily Bookey
Agency of the Year
Emily’s Travel – Emily Bookey (Agency Director), Dalton Baglo, Whitney Wright, Adam Kladivo, Mikal Brown, and Ruth Noles
Rookie of the Year
Audrey Blank
Rising Star
Walter Biscardi
Limelight Award
Cinda White
Unsung Hero
Laura Reece
Agent Hall of Fame
2024 Hall of Fame Inductee
Laurence Pinckney
The KHM Travel Group Hall of Fame was established in 2020 to recognize and celebrate a KHM Travel Agent that has consistently been a top-producing agent and represented our host agency in a professional way. Inductees into the Hall of Fame honor our Core Values in their interactions with our suppliers, our corporate team, and our network of agents.
Laurence joins past Hall of Fame Inductees: Alison Turner (2020), Emily Bookey (2021), Cheryl Mitchell (2022), and Hollie Schmitt (2023).
Regional Awards
East Region Agent of the Year
Heather Cross
Mid-Atlantic Region Agent of the Year
Kelly Muir
Midwest Region Agent of the Year
John Heath
South Coast Region Agent of the Year
Cheryl Mitchell
Southeast Region Agent of the Year
Linda Allen
Southwest Region Agent of the Year
Mandy Goddard
West Region Agent of the Year
Michael Kaczurak
DE&I In Action Awards
DE&I in Action: Agent
Marcus Williams
DEI in Action: Team Member
Nicole Wilmoth
DEI in Action: Supplier
Disney Destinations
Supplier Awards
ALG Vacations
Apple Vacations
Jenny Lehman
Blue Sky Tours
Cassie Erne
Funjet Vacations
Beth Rasor
Southwest Vacations
Deanna Armold
Travel Impressions
Karen D’Entremont
United Vacations
Marcus Williams
Allianz
Emily Bookey
AmaWaterways
Kay Clancy
American Airlines Vacations
Sommer Murrell
Avanti Destinations
Sue Becks
Bedsonline
John Perri
Carnival Cruise Line
Lisa Killeen
Celebrity Cruises
John Heath
CIE Tours
Sue Becks
Classic Vacations
Heather Cross
Collette
Julie Fisher
Delta Vacations
Ashley Julvezan
Disney Cruise Line
Rachel Lyle
Disney Destinations – Parks & Resorts
Mandy Duff
Europe Express
Jami Turner
Expedia TAAP
Roberto Dias
Globus family of brands – Land
Ashley Julvezan
Globus family of brands – Avalon Waterways
Kari Farrell
Holland America Line
Michael Kaczurak
Inclusive Collection, part of Hyatt Hotels & Resorts
Beth Rasor
MSC Cruises
Nazy Sierra
Norwegian Cruise Line
Maryrose Nesbitt
Oceania Cruises
Cheryl Mitchell
Pleasant Holidays
Jami Turner
Princess Cruises
Mandy Goddard
Royal Caribbean International
Mandy Goddard
Sandals & Beaches Resorts
Ryan Trenn
The Travel Corporation – Trafalgar
Shawn Hayes
Travel Insured International
Heather Cross
Travel Leaders Network
Molly Allen
Universal Parks & Resorts Vacations
Mandy Duff
Vacation Express
Ilona Kruglikov
Viking
Cheryl Boetsma
Virgin Voyages
Walter Biscardi
