KHM Travel Group is honored to welcome Laurence Pinckney, CEO of Zenbiz Travel, LLC into our Agent Hall of Fame.
Laurence was selected for induction by meeting all the Hall of Fame criteria. Criteria includes 10+ years with KHM Travel Group and Platinum or higher Pinnacle status. Inductees must also invest time, talent, and resources into supporting fellow travel agents and the travel community.

“My journey with KHM Travel Group began on April 28, 2009, and it’s enriched me with opportunities I never could have imagined. From serving on the Advisory Board and as the Regional Coordinator for the East and Mid-Atlantic regions, to being a founding member of KHM Travel Group’s DE&I Advisory Committee, I found a family of unique, inspiring agents who push each other to new heights. We each have our specialties, but it’s in sharing and supporting one another where our real magic happens.” – Laurence Pinckney
Laurence’s love of travel began in childhood after a trip from Philadelphia to the dazzling lights of New York City. He visited World’s Fair of 1964 among travelers from all walks of life.
Later in life, he realized his passion extended beyond destinations—it’s about the stories built along the way. That philosophy, fifteen years ago, became the heartbeat of Zenbiz Travel, LLC. The focus is not just on trips, but on unforgettable experiences.
Over the years, Laurence has earned four Crystal Awards as a top producer for Norwegian Cruise Line and Carnival.
Beyond his sales achievements, Laurence has significantly impacted the travel industry through leadership and a passion for uplifting others. He represents the larger travel advisor community through his involvement on the Northstar/Travel Weekly Black Travel Advisor Committee. He is also a Certified Travel Associate with The Travel Institute and member of ASTA and CLIA.
“When we first introduced our Hall of Fame in 2020, we wanted to celebrate travel agents who have consistently demonstrated excellence—not only as top producers but as true professionals who represent our host agency with dedication and integrity.
Each of our Hall of Fame inductees embodies the Core Values that are so instrumental to the heart of KHM Travel Group.” – Rick Zimmerman, KHM Travel Group President and CEO
Past inductees are Alison Turner (2020), Emily Bookey (2021), Cheryl Mitchell (2022), and Hollie Schmitt (2023).
Laurence received his 2024 Hall of Fame award at KHM Travel Group’s Crystal Conference in Orlando. This landmark event celebrated our host agency’s 20th anniversary. Watch this video to hear from Laurence and other Crystal attendees.