Travel Stories Unpacked Podcast to Debut in January
Get ready to add a new podcast to your playlist in 2024! Launching the first week of January, Travel Stories Unpacked is a different take on travel, where we talk about all things travel from the silly to the serious and everywhere in between. The podcast’s host Ashley Newton will sit down with a guest […]
Make Your Mark at Crystal 2024
Our 2024 Crystal Conference will be here before we know it. We’re setting the bar high to make 2024 our best Crystal yet. For a peek at what to expect, check out the video below. If you’ve attended Crystal before, you just might see yourself! Last year, we helped agents Expand Your Horizons. Now, we’re […]
First Look at Icon of the Seas
The countdown is on for the debut of Royal Caribbean’s new Icon of the SeasSM. An icon in every sense of the word, this innovative new ship is unlike anything we’ve seen on the seas. KHM Travel Group’s President and CEO Rick Zimmerman was invited to be one of first to see this revolutionary ship […]
Around the World in 4 Days
Not many travel agents can say they traveled around the world this summer. But those who made it to this year’s Destination Success can! Thanks to the expertise and diversity of our suppliers, we were able to learn about the world’s best vacation experiences in just four days. Kicking off the week of learning, VP […]
A Summer of Giving Back at KHM Travel Group
Through the efforts of KHM Cares, KHM Travel Group organized two summer activities to collect donations for Northeast Ohio families. The first drive was in support of Feeding Medina County. Assigning each Executive Team member with one of the most-needed items, team members brought in donations for this fun competition. Our winner was President and CEO […]
How to Charge Fees as a Travel Agent
If you’re new to the travel industry, one of the most frequently asked questions involves how travel agents get paid. Travel agents earn commission (that’s paid by the supplier) after the client has traveled. So how can you still earn money even when your clients aren’t visiting beautiful destinations? Charging fees can provide a steady […]
The Office Visit: KHM Travel Group
Our Corporate Office in Ohio is always busy with team members working hard to support our agents. But it’s especially exciting any time our Education Manager and host of KHM Today, Carolyn Orf, comes to visit! Follow along with Carolyn on one of her visits as she checks in on our team. As she makes […]
Empowering Agents at Boot Camp 2.0
We couldn’t think of a better way to spend Global Travel Advisor Day than learning and having fun with our agents! Our May Boot Camp 2.0 event was held on May 2-5 in Cleveland, Ohio. For this year’s event we wanted to bring back what our attendees loved in 2022 with added hands-on interaction. Thank […]
KHM Travel Group Strengthens Support for Group Travel
Enhancements have been made to better integrate and increase KHM Travel Group’s support of agents in selling group travel. With these new changes, team members with group expertise will be fully incorporated into our agent support functions. What makes a group booking? A group booking can vary depending on the group type. Land groups contract […]
April is Autism Acceptance Month
Autism Awareness Month has been celebrated each April since 1970. Recently, the shift to Autism Acceptance Month better clarifies the care and inclusion that comes along with embracing the autism community. As a travel agent, part of your job is to not only accept your clients, but also understand their needs when helping coordinate their […]
