Core Values: Generosity
By Michelle on November 03, 2020What does generosity mean? How does it come into play as a Core Value? Throughout our Core Values video series, we’ve asked our team members what comes to mind when they hear or read each of these ideas. We also ask them how they put these values into action as a member of the KHM…Continue reading: Core Values: Generosity →
Core Values: Loyalty
By Michelle on October 30, 2020When we ask our agents what they value most about being a part of KHM Travel Group, the number one answer is our support. Our team is dedicated to helping our travel agents every step of the way, especially as the travel industry adapts to new health and safety policies and procedures. This dedication to…Continue reading: Core Values: Loyalty →
Exploring the Outlook for Cruises with Financial and Industry Experts
By Guest on October 29, 2020KHM Travel Group recently hosted two webinars to help travel advisors understand the outlook for cruises and prepare for the return of sailings. Current State of the Industry & Beyond Vince Ciepiel from Cleveland Research Company joined our Director of Education and Programs Bill Coyle first. They discussed the cruise lines’ financial picture and what…Continue reading: Exploring the Outlook for Cruises with Financial and Industry Experts →
Core Values: Prosperity
By Michelle on October 15, 2020Every business wants to be successful, and at KHM Travel Group we know that our success is directly tied to the success of our independent travel agents, team members, industry partners, and our community. That is why we define Prosperity as working hard to achieve success and help others flourish, both economically and personally. The first step, and…Continue reading: Core Values: Prosperity →
Dos and Don’ts of Email Marketing
By Melissa on October 12, 2020“Keep in touch.” This common phrase is easy to say, but not always easy to do. Successful travel advisors know that staying in touch with their client base is essential, especially for those that travel less frequently. Email campaigns can be an effective way to maintain contact with potential customers, ensuring they remember you when…Continue reading: Dos and Don’ts of Email Marketing →
Compass Extra: An Interview on the Black Travel Advisor Experience
By Guest on October 01, 2020KHM Travel Group agent Wanda Thomas of 2BusyNot2Travel went in-depth in our interview for our Featured Agent section in Issue 22 of The Compass Magazine. We’re including her full, lightly edited responses here to expand understanding of the black travel advisor experience and dispel myths about black travelers. In what ways can the travel industry…Continue reading: Compass Extra: An Interview on the Black Travel Advisor Experience →
Which Seasons Should You Travel In?
By Michelle on September 18, 2020Just because the summer is winding down doesn’t mean our wanderlust has to! For those of us that settled for staycations this summer due to travel restrictions and health concerns, we are beyond ready to hit the road. But the truth is, traveling isn’t just for summer; it’s for all 4 seasons! But which season…Continue reading: Which Seasons Should You Travel In? →
Core Values: Stewardship
By Michelle on September 17, 2020As the travel industry continues to move toward recovery, it’s more important than ever for companies like ours to operate by a set of Core Values. Among our thirteen Core Values is Stewardship. Stewardship isn’t a word that many of us encounter in our daily lives. We define it as wisely utilize our resources for…Continue reading: Core Values: Stewardship →
7 Accessories Your Home Office Needs Now
By Melissa on September 08, 2020To say that the COVID-19 pandemic has created many challenges for travel advisors is an understatement. Assisting clients with constantly fluctuating travel and health restrictions means more time on the phone and in the office. Additionally, many agents’ schedules and work environments have shifted as children and other household members spend more time at home….Continue reading: 7 Accessories Your Home Office Needs Now →
3 Ways Cruise Lines are Working Toward Sustainability
By Michelle on August 27, 2020The list of luxuries that comes with cruising is long: from the variety of cuisine to showstopping entertainment and more! On top of the wow-factor, the cruising experience offers, cruise lines have also become increasingly conscious about how their sailings impact the environment. The below initiatives are just a few of the ship improvements and…Continue reading: 3 Ways Cruise Lines are Working Toward Sustainability →