Rookie of the Year 2018: Ilona Kruglikov
Written by: Sydney M on April 01, 2019
Since launching her travel business in 2017, Intravelvacation INC, Ilona has grown a network of clients that support and value her business. Her dedication and sincerity to serving her clients have propelled her travel sales to the very top and helped her to earn our Rookie of the Year award for 2018. Agents are considered rookies in their first year of membership with KHM Travel Group and the award is given to the agent with the highest earned commission among this group.
Ilona’s lifelong love of travel made her the go-to person among her friends for planning vacations and book trips. After years of assisting others in her life with their travel plans, Ilona decided to take her travel planning experience to the next level by joining KHM Travel Group and starting Intravelvacation INC.
Dedicated to making her clients’ dreams come true, Ilona uses her experience and organizational skills to help large groups of travelers embark on adventures together. She also understands the unique needs of her clients, making sure to work with them to find the perfect destination while staying in their budget.
She says her high quality of service and willingness to meet her clients’ needs helped her earn her way into our Pinnacle program after just over a year in business. Ilona also says that this extra level of service pays off because her clients often share their appreciation and experience with others. She continues to reach new clients through the referrals and by showing her value to those clients through social media, especially on Facebook.
Ilona also believes that the supplier connections and promotional offers that she has through KHM Travel Group are a key part of her clients seeing her value. She knows that her clients feel confident in using her services because she connects them with major cruise lines, all-inclusive resorts, and high-quality tour operators.
Her passion for travel keeps her clients excited to take adventures and has inspired Ilona to continue to seek out her own. Starting her travel business has given Ilona the freedom to take memorable trips of her own, including one to Portugal last May. Seeing the sites, tasting the regional, dishes, and enjoying the great company of her fellow travelers were all highlights of her trip. These moments help her speak with clients about what they would finding exciting about visiting Portugal as well.
Always an advocate of travel and her career as a travel agent, Ilona says that the one thing a new agent needs is, “a lot of patience.”
Congratulations again, Ilona on your Rookie of the Year award. We can’t wait to see what you accomplish in the year to come!
Want to hear more about our agents? Our Agent of the Year, Emily recently shared her daily routine and our Rising Star Agent of the Year, Ashley shared why she started her travel business. You can also find a full list of our Crystal Award winners here.
KHM Travel Group is dedicated to helping people start their travel businesses and reach their goals. To find out how you can become an independent travel agent with us, fill out the form to the right or give us a call at 1-888-611-1220.