KHM Travel Agents Experience the Awe-Inclusive on Palace Resorts FAM

Written by: Guest on June 01, 2016

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The word “Palace” evokes images of luxury and grandeur. It is a place that has everything, except the ordinary. That’s what The Palace Life is all about!

Twelve of KHM Travel Group’s agents got to experience it first-hand on our Palace FAM trip to Mexico, May 20th-24th.

Tara Duncan, our Business Development Manager from Palace Resorts, and Beth Klubnik, KHM Travel’s Live Events & Training Coordinator, ensured the group made the most of their time in sunny Cancun.

Moon Palace Golf and Spa Resort played host for the trip, but they also visited and toured Palace Resort’s six other properties in Mexico.

This includes the adults-only havens Le Blanc Spa Resort, Sun Palace and Isla Mujeres Palace. They also learned about Palace’s options for vacationers of any age at Moon Palace, Beach Palace, Cozumel Palace and Playacar Palace.

Our agents loved the opportunity to discover what makes each resort unique, and how to match up clients with their perfect Palace experience.

“Thank you for a great FAM! It just sticks better when you experience so much…I’m not ‘book’ learner!” said agent Laura of Footprints Travel Group.

The Palace Life is also about being able to throw your cares away. It can be difficult to do on FAM trip between site inspections and trainings, but experiencing the entertainment and dining options first-hand is an essential part of curating a client’s vacation.

The first evening, our agents rocked out to the classic ‘80s sounds of The Starship and Alphaville at a live concert at Moon Palace. Saturday afternoon, they relaxed after a productive day of site inspections and a satisfying lunch at Azul Restaurant at Isla Mujeres Palace.

During their visit to Playacar Palace on Sunday, the Palace Resorts staff created a fun photo opportunity to showcase one of their destination wedding venues. Our agents had a blast!

The FAM ended on a high note on Monday, with a presentation from the Palace Resorts team followed by the farewell dinner at Blanc Asia, the glamorous fusion restaurant at the Le Blanc Spa Resort.

As with all of our FAM trips, the agents returned home with tons of information and with deepened connections with the Palace Resorts staff and their fellow FAM attendees.

“Thanks Tara and Beth! Had a great time on my first FAM. I have learned so much and can’t wait to sell more Palace Resorts,” said Lisa of Somerset Travels.

Thank you to our agents who joined us on the Palace FAM! If you’re already imagining yourself on our next trip, head over to to read more on our upcoming events. We’d love to see you on our next FAM!


Interested in earning income by planning and booking travel for others? KHM Travel Group provides our independent travel agents with the platform to get trained, earn top commissions and gain access to fun, educational trips and live events.

Request our free information packet by filling out the form on the right or by calling 1-888-611-1220.

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